CyraCom's Over-the-Phone Interpretation (OPI) is available wherever there is a telephone connection. Staff can easily access medical interpreters by dialing our toll-free access number, entering account information, and following the voice prompts to request a patient's preferred language.
Any Phone
Our Over-the-Phone Interpretation (OPI) service is available on any phone.
Quick Touch Speed-Dial
Access information can be programmed into the speed-dial of individual phones or communication
systems such as Avaya®, Cisco®, Nortel®/Meridian,
Polycom®/SpectraLink, Vocera®, VoIP networks and
cell phones to facilitate easy access to our medical interpreters.
Additional Handsets
Eliminate passing a handset back and forth - turn any phone into a dual-handset phone by attaching our handset splitter.
Speakerphones
Identify if speakerphone use is available - recommended in private areas to ensure patient confidentiality.
ClearLink - The Blue Phone for Medical Interpretation™
Specifically designed for medical interpretation, ClearLink patented dual-handset telephones enable natural and continuous face-to-face communication to provide the best possible care for Limited English Proficient (LEP) patients. Preprogrammed buttons allow for easy access to a medical interpreter in seconds and Clearlinkâs distinctive blue color makes the phone easy to locate.
ClearLink Cordless
ClearLink Cordless is designed for environments where mobility and hands-free communication are critical to the patient care process. Easily connect to a medical interpreter to communicate with your LEP patients while moving freely.
Create Awareness of Access Options
Inform staff of interpretation service availability by utilizing the complimentary access instruction stickers or laminated instruction cards we provide.