Interpreters with advanced healthcare-focused training that emphasizes the critical nature of complete and accurate interpretation, as well as confidentiality, are at your service. This makes a vital difference in the quality of service we provide.
Outbound calling to LEP patients, inbound calling from LEP callers with an interpreter already on the line and multiple participant conferencing features are available features.
ClearLook™, a secure database, provides real-time, on-line reports to facilitate monitoring and management of language service utilization.
CyraCom provides clients with the following support materials to help staff identify patient language needs, access CyraCom over-the-phone interpretation services and communicate the language services availability to patients in their preferred language.