Quick, Easy Solution
Easy Web Access
Anyone can access our VRI solution; simply sign in to our web portal using a computer
with a webcam. Your video sessions will be safe through encryption, while video
algorithms ensure low bandwidth usage.
Equipment Needed
All you need is a computer with internet access and a web cam. Connect through any
wired or wireless network. CyraCom also offers specialized
laptop/cart solutions.
Steps to Access Our Video Interpreters
- Step 1: Open browser on computer
- Step 2: Sign in to our web portal
- Step 3: Select your language
- Step 4: Begin Session!
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American Sign Language
ADA Compliant
ASL-VRI is compliant with the Americans with Disabilities Act (ADA) and Section
504 of the Rehabilitation Act.
Nationally Certified, Medical Interpreters
Our ASL-VRI interpreters are nationally certified (RID) and state licensed. Each
interpreter has 5+ years of medical interpreting experience and is trained in HIPAA
compliance. In addition, our interpreters receive CyraCom’s ASL-VRI training on
effective video interpreting protocols.
US Contact Centers
All of CyraCom’s ASL interpreters are employees in our US-based contact centers.
Available 24/7/365
CyraCom’s ASL-VRI solution is always available whenever you need it. Get on-demand access to certified
medical interpreters 24/7.
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Spoken Languages
Languages Available
- Arabic
- Cantonese
- French
- Korean
- Mandarin
- Polish
- Portuguese
- Russian
- Spanish
- Vietnamese
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Trained, Medical Interpreters
To guarantee the highest quality of interpretation, our VRI employee interpreters receive 120 hours of classroom instruction, covering topics like anatomy and physiology, medical procedures, common medical conditions, and medical terminology.
Video Call Training
All video interpreters are given training that covers best practices for video protocols, including correct positioning, attire,
controlling facial expressions, and basic troubleshooting principles. 
US-Based Interpreter Contact Centers
All of CyraCom’s interpreters are employees in our US-based contact centers.
Because of this, we can provide exceptional video and voice quality through state-of-the art video systems and noise control technology.
Fast, Efficient Connections
Clients benefit from CyraCom’s size and expertise. Synergies between our Over-the-Phone and Video Remote
Interpretation services result in fast, on-demand access to our interpreters.
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