Video Remote Interpretation for American Sign Language changes a medical center’s ability to service Deaf and Hard of Hearing patients. ASL-VRI complies with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act. CyraCom ASL-VRI services have the following characteristics:

  • On demand access 24/7
  • Reduced wait time for ASL interpretation – seconds or minutes, rather than hours
  • Nationally certified (RID/NAD) and, where applicable, state licensed interpreters
  • Pay per minute, with no minimum usage
  • Pay for actual interpretation time only, not for interpreters’ down or travel time
  • Increase patient flow and decrease Average Length of Stay (ALS)

Easy-to-Use Features

There are two components to VRI technology: equipment and Internet infrastructure

  • Accessible through computer or video conferencing unit
  • High-end Polycom equipment
  • Easy to use, mobile video conferencing equipment
  • Capable of working with your current Internet systems
  • Connect to Nationally certified (RID/NAD) and, where applicable, state licensed interpreters

Comprehensive Service and Support

CyraCom provides comprehensive video interpretation service and all-inclusive client support:

  • Nationally certified (RID/NAD) and, where applicable, state licensed interpreters
  • Medically specialized interpreters
  • 24/7 Client Service support
  • Identification of optimal set-up and connectivity
  • Staff training on how to use the system

For more information, look at the Polycom PVX Software or Polycom Equipment Information, or check the System Requirements.

Want more information or a live demo? Contact Us.