CyraCom’s Video Remote Interpretation (VRI) solution facilitates effective communication between healthcare providers and Limited English Proficient and Deaf and hard of Hearing patients. Implement VRI services easily using Polycom PVX Software on any existing PC or Laptop in your facility.

Benefits of Polycom PVX Software:

  • High quality audio and video – Crisp, sharp high-resolution video with H.264 technology and CD-like audio quality with Polycom Siren™ 14 audio, compatible with most USB cameras
  • Ease of use – User-friendly graphical user interface makes video conferencing simple
  • Download your trial application right now at http://www.polycom.com/forms/pvx_trial_sw.html

Polycom PVX software utilizes minimal hardware requirements. The following are prerequisite for installing Polycom PVX software on your existing PC or laptop:

Hardware requirements:

  • Pentium 4 - 1.2GHz (or equivalent) and above
  • Memory 256 MB RAM (512 MB recommended)
  • 100 MB available on hard disk
  • Display SVGA display (800x600) 16-bit color or higher
  • Network 64 Kbps and above (Cable, DSL, or LAN)
  • Webcam similar to or better than the Logitech Webcam Pro 9000
  • Sufficient audio playback capabilities (speakers recommended)

Software requirements:

  • Microsoft Windows XP SP2 or SP3, Vista or 7
  • Windows Media® Player 10 or newer
  • Microsoft DirectX 10

Please see System Requirements for additional network requirements

We will assist with implementating VRI services in your facility. Polycom PVX software licenses can be included in your initial CyraCom contract, ensuring VRI is part of your language services offering from the beginning of your partnership with us. Although we do not sell computers or webcams, assistance can be provided when installing Polycom PVX software on your existing PCs and laptops.

Polycom Conference Units

Our VRI services are easily implemented through desktop or laptop computers with Polycom software, high speed Internet access, and a webcam of reasonable quality. However, Polycom equipment facilitates effective communication between healthcare providers and Limited English Proficient (LEP) and Deaf and Hard of Hearing patients with these unique benefits and features:

High Quality Video

Polycom HDX 7001 or Polycom V500 systems provide exceptional resolution, even at lower data rates. With Lost Packet Recover, communications remain intact even on disruptive networks. High definition camera and flat screen provide crisp images.

Versatile Use

The Ergotron Neo-Flex cart with lift-and-pivot motion technology provides fluid adjustment of screen height. Flat screen TV swivel and camera rotation enable the use of video equipment for bedside interpretation.

Mobile

Cart has a small footprint that is perfect for space-constrained areas. Smooth-gliding casters travel across floors with ease. Cart can be stored in a central area and be used at any location with access to power and network.

Encryption and Connectivity

Advanced Encryption Standard ensures HIPAA compliant communications. Connectivity is IP based with compliance to standards for traversing firewalls.

Installation and Support

Solution includes support in identifying optimal setup and connectivity, staff training on how to use the system, and 24/7 client service support.

Affordable

Both purchasing and leasing options are available. Interested in more information on our video interpretation solution? Contact Us.

v500
Polycom® PVX™


7001
Polycom® HDX 7001™


v500
Polycom® V500™