Manage your language services better - plan and organize using Online Account Management.
What Account Management can do for you:
- Create and manage access codes (PINs) to track service usage
- View current reports: Get up-to-date information on usage
- Download paperless, eco-friendly monthly invoices
- Request an interpretation session right from the web
- Administrate user access in your organization
PIN Management
View access code (PIN) listings with their respective descriptions to identify which
area is accessing the service. Group and label PINs using department, location and
other descriptions with PIN Tagging.
Also customize call flow views by PIN and language selection. PIN Customization
allows you to manage PINs the way you want.
Call Analysis / Reports
Manage your language services more effectively by utilizing our Microsoft® Silverlight-powered
Interactive Reporting tool. Analyze dynamic, colored graphs which feature information
on call times, call duration, languages, location, custom information, and more
with a click of your mouse.
View usage statistics in real-time. Access specific data using search, sort and
filter options.
Export Graphs and Charts
Generate and export on-demand graphs and charts for easy insert into Excel, Word
or PowerPoint for analysis, professional reports, and presentations.
Interpreter Request
Initiate an immediate telephone interpretation session from the web.
User Administration
Request administrative access to create and manage other Account Management users
in your organization. Additionally, give users in your organization permission to
access PIN Management, Invoicing, Reporting, Interpretation Requests and Administrator
controls in Account Management. Having Administration controls allows you to manage
and monitor your account the way you want.
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