CyraCom offers a comprehensive portfolio of medical interpreter assessment and training
services to meet your interpreter development needs. Our services are designed for
medical interpreters, hospital staff interpreters, dual-role bilingual employees,
or other bilingual healthcare professionals interested in broadening their knowledge
and improving their medical interpretation skills.
Our assessment and training team includes language and healthcare experts with extensive
backgrounds in interpretation, adult education, healthcare policy, and clinical
disciplines. We adhere to the highest industry standards established by organizations
such as the National Council on Interpreting in Health Care (NCIHC), the California
Healthcare Interpreting Association (CHIA), and the International Medical Interpreter
Association (IMIA).
Our services assist healthcare organizations to:
- Set a standard of excellence for medical interpreters
- Strengthen language access programs by ensuring interpreter competencies
- Improve patient care, quality and clinical outcomes
- Demonstrate compliance with regulatory guidelines and applicable legislation by
providing documentation of staff and interpreter competencies
Language Proficiency Assessments
Determine the language proficiency of bilingual and multilingual personnel. This
convenient and cost-effective assessment of a candidate’s language skills provides
a baseline measurement of competency.
Interpreter Skills Assessments
Evaluate a candidate's ability to interpret healthcare encounters. We evaluate the
candidate’s knowledge of medical vocabulary, and test their ability to accurately
convert a message from one language to another. Assessments are available in more
than twenty languages.
Interpreter Skills Development Training Course
Ensures that participants employ effective interpretation techniques. The course
content includes interpreter ethics, standards of practice, and medical interpretation
protocols. Cultural aspects of interpretation are interwoven throughout the course.
All interactive learning techniques are designed to reinforce learning and stimulate
critical thinking concerning medical interpretation.