CyraCom provides innovative language services for healthcare, offering convenient, cost-effective assessment and training services to assist organizations in identifying language competencies. Our Language Proficiency Assessment provides a baseline measurement and quantitative feedback of a candidate's language performance. This is beneficial in making hiring decisions and ensuring the competencies of staff that interact directly with languages other than English.

This standardized assessment is designed to measure the ability of individuals to communicate effectively in their specific languages and follows the standards established by the Interagency Language Roundtable (ILR). Flexible scheduling allows the candidate to take the 20-30 minute assessment over the phone. The measurable competencies of the Language Proficiency Assessment include:

  • Listening comprehension
  • Use of vocabulary
  • Command of grammar

Our Language Proficiency Assessment is appropriate for positions such as:

  • Interpreters
  • Healthcare professionals & technicians
  • Current and prospective employees
  • Customer service representatives
  • Call center personnel

To assist in improving communication and providing quality patient care, we also offer a separate Interpreter Skills Assessment that provides an evaluation of a candidate's ability to interpret clinical encounters.

For more information or to schedule an assessment, please call 800-713-4950 option 4 or e-mail info@cyracom.com