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Caring for the Deaf and Hard of Hearing can prove challenging for providers and their language services team. The community brings its own history, language,…

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  Staff adoption presents an ongoing challenge for language service managers nationwide. Getting hospital staff to use an interpreter for every limited-English proficient (LEP) patient…

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  As a language services leader, you understand the importance of the work you do. CyraCom’s new e-book goes further, explaining ways to make your…

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CyraCom recently partnered with Steward Health Care to create a case study. Steward is the second largest healthcare system in New England and offers a…

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AHA President and CEO Rick Pollack recently stated that hospitals should focus on “redefining the H” and become more like tech companies in their focus…

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Language services play a role in every stage of caring for LEP patients, and discharge is no exception. Hospitals focused on improving discharge for LEP patients…

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What makes bilingual interpreters great communicators? Is it more than just the ability to speak a second language? Research indicates there’s more to the story. You…

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Since 1975, more than 3 million refugees have resettled in the US, and many refugee populations arrive in urgent need of medical care. The US…

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Research shows that limited-English proficient (LEP) patients face a significant risk of  misdiagnosis, healthcare complications, and unnecessary readmission without professional interpreters in healthcare. You’ve probably…

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Better US healthcare depends on three factors, according to the Institute for Healthcare Improvement (IHI): Patient experience Health outcomes Cost reduction Together, these factors make…

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