News - Interpretation and Translation Solutions

News

When the great news of CyraCom’s new call center in Houston was announced, I quickly began to look for an opportunity to introduce myself to the ASL (American Sign Language) interpreter community in the great state of Texas. I learned that TSID (Texas Society of Interpreters for the Deaf) was having their annual State conference […]

CyraCom is the major sponsor of the National Council on Interpreting in Health Care’s (NCIHC) 2014 Annual Membership Meeting (AMM) to be held in Charleston, SC on June 6-7. The title of this year’s meeting is “Engage, Empower, Evolve:  Enhancing Partnerships to Advance Language Access”.  CyraCom is proud to be a long-standing partner with the […]

As part of our ISO 9001:2008 certification, CyraCom invites customers to participate in a yearly Customer Satisfaction Survey. The principal guidelines of the ISO 9001 standard are for a company to continuously improve its operations. With a significant number of our customers taking the survey, we made some great discoveries about our clients, what our […]

CyraCom, the Tucson-based interpreter and translation services provider, announced that it will be opening its fourth location in Tucson. The new location, which will be in downtown Tucson on 1 E. Congress St., will be the company’s fifth contact center and seventh location nationally. The company plans to hire over 75 positions to work as […]

Posted by CyraCom Read more...

At CyraCom, one of our major claims is that we provide Over-the-Phone Interpretation services in over 200 languages. However, if you were to look closely at our list of languages, you might see that we have some listed that are traditionally classified as dialects of each other, such as Cantonese and Mandarin. What constitutes a […]

The Joint Commission (TJC) periodically updates its National Patient Safety Goals (NPSGs) in order to promote specific improvements in patient safety in the hospital setting.  In order to be accredited by TJC, hospitals must implement the NPSGs to improve safety and quality of care.  TJC is the nation’s largest health care accrediting body, with over […]

CyraCom, the Tucson-based interpreter and translation services provider, announced that it will be expanding into Houston, Texas and opening a new 62,000 sq. foot contact center. The company plans to hire over 425 positions there in the next year, with over 200 hires planned over the next few months.  CyraCom currently has over 1,200 employees, […]

Posted by CyraCom Read more...

I was a panelist at the 2014 International Medical Interpreters Association conference this past January in Houston. The panel discussion was entitled “Latest Technology and Impact on Interpreters.” I would like to share some thoughts and ideas that were discussed in Houston as well as some general observations about the use of technology in health […]

While we are all taught manners and politeness from a very young age, we soon grow up to learn that what may be polite in one culture may not be polite in another. The wonderful thing about living on this third rock from the sun is that we are all surrounded by a wonderful diversity […]

What is the language services industry and what can it do to help your business? Fortune Magazine answers these two questions in depth in an article titled “Success in Any Language.” CyraCom features heavily throughout the article, highlighting our success in recent years.  The article looks at the kind of challenges companies are facing and […]