Best practices for using over the phone interpretation for healthcare
Over the phone interpretation, OPI, phone interpretation whatever name you prefer, the…
The first Section 1557 language access lawsuit has arrived
The material herein is educational and informational only. No legal advice is…
Which country offers the best customer service?
In 2015, Jeff Toister author of The Service Culture Handbook, President of…
5 characteristics of a qualified professional interpreter
With Section 1557 of the Affordable Care Act expanding Title VI's language…
Lessons from a lawsuit | Making VRI work for Deaf patients
Medical providers continue to struggle with meeting the needs of patients who…
Treating Deaf and Hard of Hearing patients: Dos and Don’ts
Individuals who are deaf and hard of hearing face a unique set…
CyraCom wins gold and bronze in Best in Biz Awards 2017
CyraCom International Inc. has been named a gold winner in the Website…
Four tips for eye care providers treating non-English speaking patients
If you provide eye care to Medicare or Medicaid patients or accept…