See How CyraCom’s Phone Interpretation Works
Our dedicated GoLive staff ensures a seamless transition to CyraCom from other language service companies: managing training, IT, and other requirements for hundreds of new clients annually.
When switching language service providers, time invested on your part should be minimal. Let CyraCom’s experienced GoLive team handle the transition for you at no extra cost.
CyraCom Interpreter App
CyraCom’s mobile app turns your smartphone or tablet into a hand-held video or phone interpreter. Healthcare providers can connect to interpreters in seconds.
Download the app for Android and iOS devices or open an account with CyraCom.
How We Provide Service
US Contact Centers
CyraCom’s thousands of full-time employee interpreters work in US contact centers, enabling controlled environments for video and voice quality. Read More.
CyraCom’s employee interpreters receive standardized, in-person training in US contact centers – three times longer than is typical in the language service industry. Upon completion of training and testing, our interpreters receive certification. In training, interpreters learn medical terminology, anatomy and physiology, and other topics essential for healthcare interpreting. Read More.
Whether you are switching to CyraCom or want ongoing support, experience the personal touch with CyraCom’s dedicated customer service staff. Read More.
Connect to an Interpreter in Seconds
Connect to a phone interpreter in hundreds of languages within seconds using CyraCom. Most other language service providers primarily rely on contract interpreters who can make their own schedule. Instead, CyraCom schedules certified employee interpreters to meet demand and maintain fast connections.
Hundreds of Languages, 24/7
CyraCom’s phone interpretation gives you access to hundreds of languages, 24/7.
Connect from Any Phone + Blue Phone
ClearLink Blue Phone
CyraCom’s dual-handset ClearLink Blue Phone enables natural communication between each party. Pre-programmed buttons allow for quick and easy access to a medical interpreter.
ClearLink Cordless Blue Phone
The ClearLink Cordless Blue Phone is designed for environments where mobility and hands-free communication are critical to the patient care process.
CyraCom’s phone interpretation service is available wherever there is a telephone connection. Dial CyraCom’s toll free access number, enter account information, and follow the voice prompts to request a patient’s preferred language.
Voice-Activated Routing or Live Operators
Quickly navigate call flow by voice command using our automated system. Live Operators are also available.
Outbound calling enables healthcare providers to call LEP patients while having an interpreter on the line – ideal for scheduling appointments, making callbacks, and leaving messages in a patient’s preferred language. Special dialing instructions make it easy to add patients to a call, or interpreters can assist in dialing.
CyraCom Blog Highlights
- Vocabulary of Native and Non-native Speakers: the Lifelong Pursuit of Language Learning posted on 03 Nov
- What Makes a Great Interpreter (Part 1) posted on 12 Aug
- The Do’s and Don’ts When Interacting with a Deaf or Hard of Hearing Person posted on 03 Mar
- Deaf Education: A History of American Sign Language in the United States posted on 20 Apr
- 2016 Year in Review | CyraCom and the Healthcare Industry12 Jan
- How Improved Language Services may Improve Patient Outcomes and HCAHPS Scores29 Nov
- How Easy-to-use Language Access may Improve Staff Adoption and HCAHPS Scores15 Nov
- How High-Quality Interpreter “Soft Skills” may Improve HCAHPS Scores02 Nov